Responsible Play

At Boxsplit, we believe competitions should always remain enjoyable, entertaining, and played responsibly.

We encourage all customers to participate within their personal financial limits and to treat online competitions as a form of entertainment, not as a way to make money or solve financial problems.

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Our Commitment

Boxsplit is committed to promoting responsible participation across all competitions hosted on our platform.

We aim to:

• encourage safe and responsible play;

• prevent underage participation;

• support customers who may wish to limit or stop participation;

• maintain fair and transparent competitions.

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Play Responsibly

Please remember:

• Only enter competitions using money you can comfortably afford to spend.

• Never chase losses.

• Competitions should not interfere with work, relationships, or financial responsibilities.

• Participation should remain fun and controlled at all times.

If participation stops feeling enjoyable, we strongly encourage you to take a break.

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Under 18s

All Boxsplit competitions are strictly limited to persons aged 18 years or over.

We reserve the right to request proof of age and identity from any entrant or winner.

Any entries submitted by individuals under 18 may be voided without refund.

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Self-Exclusion & Account Restrictions

Customers who wish to limit or stop participation may request:

• temporary account suspension;

• self-exclusion;

• removal from marketing communications.

To request account restrictions or self-exclusion, please contact:

Email: info@hymac-direct.com

We aim to process requests as quickly as reasonably possible.

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Identifying Problem Behaviour

You may wish to take a break if you:

• spend more than intended;

• feel pressure to continue entering competitions;

• attempt to recover losses through further entries;

• borrow money to participate;

• hide participation from friends or family;

• feel stressed or anxious about spending.

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Support Organisations

If you believe competition participation or gambling-related behaviour is becoming a problem, support is available.

We encourage customers to contact professional support organisations, including:

GamCare

GamCare provides free information, advice, and support.

Website: https://www.gamcare.org.uk

National Helpline: 0808 8020 133

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BeGambleAware

Provides confidential advice, support, and information.

Website: https://www.begambleaware.org

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National Gambling Helpline

Free confidential support available 24 hours a day.

Telephone: 0808 8020 133

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Fairness & Transparency

Boxsplit is committed to operating fair and transparent competitions.

All eligible entries that correctly answer the competition question are entered into the draw.

Free postal entries are treated equally to paid entries.

Winner selection processes may be conducted electronically, manually, or via livestream.

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Contact Us

If you have any questions regarding responsible play, account restrictions, or participation concerns, please contact:

Email: info@hymac-direct.com
Website: www.boxsplit.co